Charles Alfero
Mr. Alfero is the Executive Director of the Hidalgo Medical Services (HMS) Center for Health Innovation (CHI). HMS is a CHC providing primary medical, dental, mental health, family support and community development services in southwestern New Mexico. CHI is the planning, policy and community development Div. of HMS created to ensure that public policy reflects the needs of frontier and other underserved areas or populations. He has over 34 years of experience in rural health policy, systems and program development. He has been Dir. of Rural Outreach for the Univ. of NM Health Sciences Center and Dir. of the Community Health Service Div. in the NM Dep. of Health. He is also Dir. of the National Center for Frontier Communities and on the Boards of Directors of the National Rural Health Association and NM Health Connection, a non-profit insurance co-op, among others. HMS serves over 50% of the people of Grant and Hidalgo Counties with comprehensive and nationally recognized programs.

For individuals living with complex, often chronic conditions, and their families, palliative care can provide relief from symptoms, improve satisfaction and outcomes, and help address critical mental and spiritual needs during difficult times. Now more than ever, there is growing recognition of the importance of palliative care services for individuals with serious illness, such as advance care planning, pain and symptom management, care coordination, and team-based, multi-disciplinary support. These services can help patients and families cope with the symptoms and stressors of disease, better anticipate and avoid crises, and reduce unnecessary and/or unwanted care. While this model is grounded in evidence that demonstrates improved quality of life, better outcomes, and reduced cost for patients, only a fraction of individuals who could benefit from palliative care receive it. 























































































































































