From Percolator to Espresso Machine: Eligibility System Transformation Lessons from the Maximizing Enrollment Project
In this eBook, state experts discuss the latest strategies to help eligible individuals enroll in and keep public coverage. Since 2009, states participating in the Maximizing Enrollment program have worked to revamp cumbersome, paper-driven enrollment processes and modernize eligibility systems and policies in advance of the changes required by the Affordable Care Act (ACA). This preconference shares lessons from these states’ efforts to: Harness technology to make enrollment more simple, efficient, and accessible; Simplify and streamline processes to reduce the burden on applicants and eligibility workers; and; Manage programmatic change by setting a consistent, data-driven vision for coverage within and across agencies.
This preconference is supported by the Robert Wood Johnson Foundation.
| Click for the Preconference eBook | 10.7 MB |

For individuals living with complex, often chronic conditions, and their families, palliative care can provide relief from symptoms, improve satisfaction and outcomes, and help address critical mental and spiritual needs during difficult times. Now more than ever, there is growing recognition of the importance of palliative care services for individuals with serious illness, such as advance care planning, pain and symptom management, care coordination, and team-based, multi-disciplinary support. These services can help patients and families cope with the symptoms and stressors of disease, better anticipate and avoid crises, and reduce unnecessary and/or unwanted care. While this model is grounded in evidence that demonstrates improved quality of life, better outcomes, and reduced cost for patients, only a fraction of individuals who could benefit from palliative care receive it. 























































































































































