John Supra
John Supra is the Deputy Director for Information Management and Chief Information Officer at South Carolina’s Department of Health and Human Services. Mr. Supra is responsible for the Department’s Eligibility Policy and Operations, Claims Operations and Provider Relations, Project Management, Human Resources, and Information Technology. Since joining SC DHHS, he has been a driving force behind department-wide performance improvement initiatives and innovations including: Lean Six Sigma training, use of Express Lane Eligibility options, consolidation and standardization of claims processing and resolution activities, and major information technology modernizations. Mr. Supra is also active in state and national efforts to transform Medicaid policies, operations and systems in order to ensure that the program delivers positive health outcomes for those most in need in ways that are sustainable and cost effective. Mr. Supra brings a significant background and experience in enterprise software development with an emphasis in modern web-based technologies. Prior to arriving at SC DHHS he served as Vice President and Chief Technology Officer at DigitalFusion, Vice President at Resource Directory Group and Vice President and Chief Technologist for the OnStation Corporation. Mr. Supra holds Bachelor’s and Master’s degrees in Engineering from the University of Colorado at Boulder.

For individuals living with complex, often chronic conditions, and their families, palliative care can provide relief from symptoms, improve satisfaction and outcomes, and help address critical mental and spiritual needs during difficult times. Now more than ever, there is growing recognition of the importance of palliative care services for individuals with serious illness, such as advance care planning, pain and symptom management, care coordination, and team-based, multi-disciplinary support. These services can help patients and families cope with the symptoms and stressors of disease, better anticipate and avoid crises, and reduce unnecessary and/or unwanted care. While this model is grounded in evidence that demonstrates improved quality of life, better outcomes, and reduced cost for patients, only a fraction of individuals who could benefit from palliative care receive it. 























































































































































