Priority Area 10: Demand Quality and Efficiency from the Health Care System
The American health care system is the most expensive in the world. While delivering technically excellent care in many instances, it also has tremendous documented failures, including overuse of certain procedures, poor management of chronic conditions, excessive and duplicative use of diagnostic tests, avoidable errors that lead to harm and death, and expensive, wasteful administrative processes. In that context, it is imperative that all of the forces of health reform align to squeeze out waste so resources can go toward the unmet needs so many people have and back into the pockets of families and businesses that have far better uses for their limited funds.
Health reform provides states with a broad array of new tools for improving the quality and efficiency of the health care system. These tools include pilots for the establishment of pediatric accountable care organizations, the promotion of medical homes for people with chronic conditions, demonstrations on bundling payments for hospital, post-acute and physician services, and the broad authority embodied in the Center for Innovation.
Far beyond these specific demonstration programs, states have the ability to align the purchasing power they have within Medicaid, CHIP, public employees and retirees, and the new exchange. That leverage, used in conjunction with Medicare and private purchasers, can, through payment reform, benefit design, using data, and setting ambitious population health goals, yield changes in how health care is delivered. Leading states already have in place public and private partnerships that are using payment reform, transparency with respect to price and quality, and other tools to achieve targeted improvements in health system performance.

For individuals living with complex, often chronic conditions, and their families, palliative care can provide relief from symptoms, improve satisfaction and outcomes, and help address critical mental and spiritual needs during difficult times. Now more than ever, there is growing recognition of the importance of palliative care services for individuals with serious illness, such as advance care planning, pain and symptom management, care coordination, and team-based, multi-disciplinary support. These services can help patients and families cope with the symptoms and stressors of disease, better anticipate and avoid crises, and reduce unnecessary and/or unwanted care. While this model is grounded in evidence that demonstrates improved quality of life, better outcomes, and reduced cost for patients, only a fraction of individuals who could benefit from palliative care receive it. 























































































































































