Helping Consumers Harvest the Benefits of Their New Coverage
With millions of individuals newly insured after the roll out of health insurance marketplaces and Medicaid expansions, public and private agencies are developing innovative ways to ensure that consumers understand their new coverage. Representing state, insurer, and consumer perspectives, panelists will discuss strategies for improving health insurance literacy including successful approaches to outreach and tips for developing materials specifically targeted to this population.
Moderator
Julie Weinberg, Director, Medical Assistance Division, New Mexico Department of Human Services
Speakers
Joan Winchester, Senior Manager, Center for Health Literacy, Maximus
Steven Rush, Director, UnitedHealth Group Health Literacy Innovations Program, UnitedHealthcare Consumer Office
Linda Kanamine, Director of Communications, Connect for Health Colorado

For individuals living with complex, often chronic conditions, and their families, palliative care can provide relief from symptoms, improve satisfaction and outcomes, and help address critical mental and spiritual needs during difficult times. Now more than ever, there is growing recognition of the importance of palliative care services for individuals with serious illness, such as advance care planning, pain and symptom management, care coordination, and team-based, multi-disciplinary support. These services can help patients and families cope with the symptoms and stressors of disease, better anticipate and avoid crises, and reduce unnecessary and/or unwanted care. While this model is grounded in evidence that demonstrates improved quality of life, better outcomes, and reduced cost for patients, only a fraction of individuals who could benefit from palliative care receive it. 























































































































































