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Q&A: How Louisiana Has Retooled its Harm Reduction Services for Vulnerable Populations during COVID-19
/in Policy Louisiana Blogs, Featured News Home Behavioral/Mental Health and SUD, Chronic and Complex Populations, Chronic Disease Prevention and Management, COVID-19, Health Coverage and Access, Health Equity, HIV/AIDS, Physical and Behavioral Health Integration, Population Health, Safety Net Providers and Rural Health, Social Determinants of Health /by Eliza Mette, Mia Antezzo and Jodi ManzAs drug overdose deaths accelerate during the COVID-19 pandemic, states are working to ensure that a continuum of services, including access to harm reduction programs, remain available to people with substance use disorder (SUD). The National Academy for State Health Policy (NASHP) recently spoke to Louisiana’s Viral Hepatitis Coordinator Emilia Myers and STD/HIV/Hepatitis Program Deputy Director Anthony James to learn how the state is continuing to provide harm reduction services during the pandemic.
Louisiana authorizes cities, including New Orleans, Baton Rouge, Shreveport, and Alexandria, to operate syringe services programs (SSP). The state has helped maintain these programs by targeting federal grants and through close cooperation between state and community partners.
How have the challenges posed by COVID-19 impacted the day-to day operation of harm reduction services in Louisiana?
Louisiana has six active SSPs across the state. They have stepped up to the challenges of this pandemic and have continued to provide their services, essentially without interruption. They’ve been able to do so through some very innovative approaches, such as hotlines and mail-based naloxone services, and by moving away from brick-and-mortar SSPs. The Louisiana Department of Health (LDH) has worked to improve its relationships with SSPs and link them with their respective local health departments. One result of this manifested in New Orleans where, right when COVID-19 started to ramp up, the city started providing residences for folks who were experiencing homelessness. SSPs went out to the hotels that were housing people to bring harm reduction services to them.
We are also using federal State Opioid Response (SOR) grant dollars in collaboration with the Office of Behavioral Health to fund SSP navigators and federal Opioid Overdose Data to Action (OD2A) dollars in collaboration with the Bureau of Community Preparedness to fund Linkage to Treatment Coordinators (LTCs), who prioritize people who inject drugs (PWID) who have fallen out of hepatitis C treatment. If they are also willing to talk about their drug use, the LTC will conduct a Screening, Brief Intervention and Referral to Treatment (SBIRT). We’ve also been using OD2A funds for our marketing campaign to raise awareness of integrated and co-located care for OUD (opioid use disorder), hepatitis C, HIV, and SSPs to reduce harms associated with substance use disorder, which we hope to continue.
Luckily, there is buy-in to this work. About a year ago, together with the Office of Behavioral Health and Bureau of Community Preparedness, we developed a state health department-wide, harm-reduction crosswalk, which was an environmental landscape analysis of who’s doing what in infectious disease, who’s doing what in OUD, and how we can create no-wrong-door systems of care. We’ve had some modest gains as a result, including braiding select government funds, scaling up SSP-based OEND (overdose education and naloxone delivery), increasing opt-out hepatitis C testing at select human service district agencies and cross-training OBOT (office-based opioid treatment) providers statewide to deliver both medication-assisted treatment for OUD and treatment for hepatitis C and we are looking to build on our momentum. Our state agencies have innovative leaders that make connections for more effective public health and behavioral health collaboration and care touch points, and we’re fortunate to have trailblazers that keep this work moving along.
How have people with comorbid HIV and hepatitis C diagnoses been affected by COVID-19, and how has the state responded?
We know folks who are coinfected are one of the populations most vulnerable to unemployment, poverty, lack of access to health care, and they generally have a lot of competing priorities between trying to take their medications and live their lives. Anecdotally, we are seeing more people accessing SSPs and needing supplies, and SSPs are trying to accommodate that increased demand. With an increase in utilization of SSP services, we hope there will not be an increase in overdoses and or increases in HIV and hepatitis C transmission. I think COVID-19 has really turned access into a challenge and created additional burdens for vulnerable populations, so we have to look at the issue through a health equity lens. There are a lot of systemic challenges and barriers that have been exacerbated by the pandemic, and people’s health has become a lesser priority because they’re trying to survive day to day.
Within our Hepatitis C Elimination Plan activities [featured in an April 2020 NASHP case study], we have seen decreases in testing and treatment as a result of the pandemic. Before we launched our program, 61 people per month were starting curative treatment. After implementation, we were seeing on average 478 people per month starting treatment. At the start of the COVID-19, that number dropped back down to an average of 155 people per month, but since September 2020, testing and treatment utilization has picked back up. This has forced us to learn how to get testing and treatment outside of brick and mortar treatment facilities, because people are anxious of going into health care systems. Because of funding reductions and other impacts of COVID-19, we revisited our hepatitis C strategy to ensure we were focused on realistic and achievable objectives for the second year of the plan, and reassess what Years 3 through 5 will look like. COVID-19 has forced us to pivot and continuously innovate hepatitis C service delivery. We will use this as an opportunity to leverage our response and facilitate a larger push in harm reduction.
How does Louisiana’s harm reduction approach support health equity and reduce disparities?
In both the LDH and STD/HIV/Hepatitis Program mission statements, we focus on addressing health equity and racial disparities across the board. Disparities in health care exist and are associated with worse health outcomes, for example the HIV/HCV coinfection diagnosis and prevalence rates are disproportionally higher among Black males primarily in the Baton Rouge and New Orleans areas. Looking at the mono-hepatitis C surveillance data, there hasn’t been a lot of variability in who’s being diagnosed by race. We see disparities in rates of infection by age – we have baby boomers and people who inject drugs getting infected, so we have this bimodal distribution. In an effort to address these disparities in the context of the current hepatitis C/OUD syndemic, we have to pinpoint shortcomings in hepatitis action towards people who actively use drugs and expand primary prevention through harm reduction because treating your way out of a hepatitis C epidemic isn’t feasible. PWID are increasingly researched, but their ability to tell their own stories and provide input into the programs and services they utilize has been historically limited due to stigma. Louisiana is changing that by leveraging community wisdom through community advisory boards to inform evidence-based service delivery. We move this work forward through a core set of values to help us ensure that the services that we and our community partners provide are moving in an equitable direction.
How has the pandemic necessitated or encouraged new strategies or partnerships?
One of our strategies has been offering provider training. We’ve leveraged Project ECHO to train providers how to leverage telemedicine to treat and manage hepatitis C virtually, revamping remote care. There has been a lot of engagement from clinicians.
There was also a decline in hepatitis C and HIV testing at the start of COVID-19. Our community-based partners have conducted risk mitigation strategies to safely re-engage people in testing. Now that they’ve been able to get PPE, they are able to conduct testing in community settings again.
We are also prioritizing data sharing and maximizing opportunities to form strong partnerships, because the syndemic of hepatitis C, HIV, and drug overdose is really intertwined, and COVID-19 has only made things more challenging. Reinforcing our partnerships and leveraging data sharing, in addition to amplifying the voices and wisdom of community members, is helping us make these programs work for the people who rely on them.
What would you say are your greatest lessons learned from COVID-19?
We really need to lean into interdisciplinary telemedicine for comprehensive care, especially for the hard-to-reach communities in high-burden regions of the state. COVID-19 has caused so much slow down, but also additional time to re-assess what we’re doing. In this context, developing robust telemedicine programs will be critical. The next challenge will be how to integrate offerings into clinical care beyond the COVID-19 pandemic so that a “one-stop-shop” PWID service bundle will become an increasingly ordinary part of care with movement towards the goal of reducing disparities in infectious diseases and opioid use disorder treatment access.
Tackling the Trifecta: State Approaches to Addressing Co-Occurring Substance Use Disorders, HIV, and Hepatitis C
/in Policy Behavioral/Mental Health and SUD, Chronic and Complex Populations, Health Coverage and Access, Health Equity, Health IT/Data, HIV/AIDS, Physical and Behavioral Health Integration, Population Health, Quality and Measurement, Safety Net Providers and Rural Health /by Eliza Mette, Jodi Manz and Kristina LongIn response to an increase in HIV and hepatitis C virus (HCV) infections in individuals with substance use disorders (SUD), including opioid use disorders (OUD), state policymakers are employing multifaceted strategies to address this syndemic, collaborating with public and private partners to prevent the spread of infectious disease and provide access to evidence-based treatment. This report explores innovative approaches Louisiana, New York, and West Virginia have taken to address co-occurring HIV and HCV infections and SUD – providing both rural and urban perspectives – and highlights their resourceful use of funding streams, leveraging of data, and advancing community readiness.
Background
The opioid epidemic has left no state untouched. In 2017, over 70,000 people died from drug overdoses,[1] 11.4 million people improperly used opioids, and 2.1 million people suffered from an opioid use disorder.[2] In addition to the thousands of overdoses and overdose deaths attributed to opioids, another result of the nation’s substance use disorder crisis has been an increase in rates of infectious diseases in people who inject drugs (PWID), including hepatitis C virus (HCV) and human immunodeficiency virus (HIV) infections, which can be transmitted by sharing contaminated syringes.[3]
Of particular concern is the fact that most new cases of hepatitis C are related to injection drug, and a previously consistent 25-year downward trend in rates of HIV infection among PWID is beginning to plateau.[4] The cumulative costs of treatment for these two conditions in the United States is quite high:
- The total annual cost of providing treatment and services to people living with HIV was $21.5 billion in FY 2019,[5]
- And the total annual health care cost for managing chronic hepatitis C in the is estimated to be $15 billion.[6]
In contrast, allocating the equivalent of the cost of treatment for a single person living with HIV ($400,000) to harm reduction[7] strategies would lead to the prevention of 30 new HIV cases – a significant cost-savings beyond the clear benefit of disease prevention for individuals and communities.[8] States at the forefront of addressing the opioid epidemic are increasingly interested in providing not only treatment, but also access to comprehensive prevention services in order to safeguard public health and make good use of limited resources.
Louisiana
In Louisiana, the number of opioid-related overdose deaths nearly tripled between 2012 and 2018 and exceeded 450 in 2018 – a 13.5 percent increase from the previous year.[9] Louisiana is experiencing a concurrent hepatitis C and HIV crisis:
- Between 2007 and 2017, 40,263 people received a hepatitis C diagnosis,[10] and the Louisiana Office of Public Health estimates that injection drug use is currently putting 112,424 more Louisianans at “very high risk” of infection.[11]
- There is significant co-morbidity within this population – in 2017, the state recorded at least 1,290 Louisianans who were co-infected with HIV and HCV.[12]
To address these challenges, Louisiana developed a statewide Hepatitis C Elimination Plan. The plan was created by the Louisiana Office of Public Health (OPH) in collaboration with the Louisiana Department of Health, the state Department of Public Safety and Corrections (DPS&C), the US Centers for Disease Control and Prevention (CDC), the Health Resources and Services Administration (HRSA), the Centers for Medicaid & Medicare Services (CMS), and state and national experts.[13] This comprehensive plan acknowledges the role of SUD in the state’s hepatitis C epidemic and the risks associated with intravenous drug use, and it aims to diagnose 90 percent and treat 80 percent of Louisianans living with hepatitis C within five years.[14] It also details a range of cross-cutting strategies that engage the private and public sectors, the health care industry, and community-level partners.[15]
Key features of Louisiana’s hepatitis C elimination strategy and related efforts to address SUD and its co-morbidities include:
- Restructuring reimbursement for hepatitis C treatment: Historically, Louisiana has paid for hepatitis C medications by the dose, incurring significant costs in its effort to pay for treatment for Medicaid enrollees or who are corrections-involved.[16] In response, the state’s HCV Elimination Plan features an innovative purchasing agreement between Louisiana and Asegua Therapeutics, a wholly owned subsidiary of Gilead Sciences Inc., a biopharmaceutical company.[17] Referred to as a “modified subscription model,” this agreement sets a capped cost for all HCV medication administered to the state’s Medicaid and corrections-involved populations.[18] The methodology incentivizes the state to identify and treat as many people as possible, as the marginal cost of each additional patient is essentially zero.[19]
Louisiana estimates that approximately 34,000 Medicaid enrollees and 5,000 incarcerated individuals in state corrections facilities have chronic hepatitis C; however, fewer than 3 percent of those 34,000 Medicaid enrollees were treated in 2018.[20] Under its agreement with Asegua, Louisiana aims to treat 10,000 Medicaid-enrolled and corrections-involved individuals by the end of 2020, and 30,000 individuals by 2024.[21] Preliminary claims data indicate that 2,900 people have initiated treatment since the July 15 start date, considerably more than the number of people treated in all of 2018.[22]
- Leveraging data to track and address co-morbid conditions: The Louisiana Public Health Information Exchange (LaPHIE)[23] was first implemented in 2008 as a partnership between OPH and Louisiana State University Health Care Services Division.[24] OPH maintains comprehensive HIV surveillance data that is updated daily through lab reporting. If a patient enters a participating hospital and a provider opens that patient’s electronic medical record to provide services, the provider will be notified if the patient has not received timely HIV care and prompted to take appropriate action.[25] LaPHIE is also bi-directional: any action taken by the provider with respect to the patient, whether it be a referral or a link back into care, is incorporated into the patient’s electronic medical record (EMR) and returned to OPH, which then updates the state’s HIV surveillance data.[26] This system is designed to strengthen care retention and improve disease management for patients living with HIV by engaging them at different care sites across the region. Improved HIV care management, with the aim of making a patient’s viral load undetectable, has the potential to not only improve an individual’s health status but also reduce the likelihood of HIV transmission to others.
Louisiana recently received funding to expand LaPHIE’s innovative functionality to include hepatitis C surveillance data and is now in the process of building out this new capacity.[27] State officials view the Hepatitis C Elimination Plan as a call to action to Louisiana hospital systems, whose participation in the LaPHIE surveillance system has dropped in recent years.[28]
- Focusing on high-risk populations: Louisiana has been successful by targeting limited state resources on particularly high-need populations:
HIV Prevalence and Diagnoses Attributed to Injecting Drug Use

- Individuals with SUD: In conjunction with its Hepatitis C Elimination Plan, Louisiana’s STD/HIV/Hepatitis Program updated its contracts with community-based organizations to require combined HIV, syphilis, and HCV screening and linkages to treatment for individuals with new diagnoses.[29]
- Individuals who are corrections-involved: OPH has worked closely with the Louisiana DPS&C to develop a treatment model for HCV and HIV, including linkage to care.[30] The DPS&C has offered opt-out HCV screening for all new individuals as they enter the state correctional system since 2008 and opt-out HIV screening for individuals upon release since 2014. OPH provides supplies and training for both of these initiatives.[31] Starting in October 2019, OPH launched a population-level screening project with DPS&C through which OPH offers screening for hepatitis A, B, and C, HIV, and syphilis in every state-run facility, and plans to complete screening all current state inmates by mid-2020.[32] OPH also supports a corrections-based, pre-release program leveraging Ryan White HIV/AIDS Part B funding from HRSA – specialists work with inmates living with HIV prior to their release and connect them with case management and support services in the communities to which they are discharged.[33] Louisiana is exploring the possibility of building a similar system for people with hepatitis C as part of its elimination plan.
- Individuals with HIV: Recognizing that people with SUD and related comorbidities often have insufficient dental care that can contribute to poor health outcomes, the Louisiana Health Access Program (LA HAP)[34] leveraged Ryan White Part B resources and worked with Guardian Dental to increase access to comprehensive oral health care for people with HIV.[35] Prior to this collaboration, people with HIV regularly encountered barriers to adequate dental care, including low annual caps, unexpected bills, and limitations on covered services.[36] The state was supported by the Health Services and Research Administration (HRSA) to structure a self-insured plan that would reduce unmet oral health care needs of people infected with HIV.[37] As a result, more than 2,000 individuals have been able to access a comprehensive set of services that address oral health care issues related to HIV infection.
West Virginia
West Virginia has one of the highest rates of drug overdose and mortality in the country. Compounding this crisis, injection drug use in West Virginia has contributed to the quintupling in new HIV diagnoses from 2014 to 2019.[38] Injection drug use is the second-leading cause of transmission for new HIV diagnoses for men and women in the state, according to most recent data from the National Institute on Drug Abuse (NIDA).[39] In 2018, Cabell County, on the state’s western edge, reported 81 new cases of HIV, which qualified it as an active HIV cluster – all 81 new HIV infections were tied to injection drug use.[40] As a very rural state that has been highly affected by the opioid crisis and its comorbidities, West Virginia has taken a decentralized approach in its harm reduction efforts, providing guidance and certification standards to communities to assist them in developing and administering programs at the local level.[41] Since 2011, when the state’s first harm reduction program opened,[42] West Virginia has navigated the challenges of operating syringe exchange programs, which is an evidenced-based, albeit sometimes controversial, approach.
HIV Prevalence and HIV Diagnoses Attributed to Injecting Drug Use
Source: West Virginia Opioid Summary, National Institute on Drug Abuse, 2016
Rural areas can face particular challenges in developing and sustaining harm reduction programs. Transportation is limited, confidentiality can be elusive in small towns, and the stigma associated with drug use can be heightened in rural, conservative communities.[43] In West Virginia, Kanawha County started the Kanawha-Charleston harm reduction program through its
department of health, offering syringe exchange in addition to comprehensive harm reduction services.[44] At its height, the program provided services to over 400 individuals weekly, effectively maximizing access to sterile syringes, preventing new HIV cases, and screening for HCV.[45] However, highly publicized public opposition, which was attributed to an uptick in crime and increase in discarded syringes in the area where the organization worked, ultimately led to the closure of the program in early 2019.[46]
West Virginia’s experience with the site in Kanawha County suggests that state support for community-level harm reduction programs can be most successful when they are community-specific.[47] Noted one West Virginia state official, “At the state level, you can’t just say, this program will work everywhere, or look at what other states have done and assume that it will work everywhere – state policymakers and public health officials have to tailor [the program] to the individual, unique communities that they serve.”[48] Those states in which syringe exchange (as a component of harm reduction) is more controversial are faced with the added challenge of finding the balance between the need for a comprehensive, evidence-based approach and implementing more limited models that are acceptable to local communities.[49] Providing messaging that helps to educate communities about the benefits of harm reduction services, including syringe exchange, may also be important in building community support.
Standardizing processes, engaging communities: In an effort to support implementation of harm reduction programs, West Virginia created Harm Reduction Program Guidelines and Procedures, which establish core certification requirements that these programs must meet in order to receive Department of Health and Human Resources’ funding.[50] To be certified, the program must outline all services provided, demonstrate compliance with state laws, rules, and local ordinances, and provide documentation of the involvement of the local health department.[51] The organization must also coordinate with local law enforcement and document any concerns they may have.[52] An integral step outlined in the guidelines is assessing the community’s readiness and building the community’s support prior to implementation.[53] The guidelines also offer several strategies to engage community stakeholders and encourage community buy-in prior to implementing harm reduction programs.[54] Although these programs do not need to be certified in order to operate in West Virginia, sites that complete the certification process are more likely to programmatically align with the state’s eight core strategies for successful harm reduction programs:
- Build community support prior to implementation of a harm reduction program and maintain support for the duration of the program;
- Conduct routine program and process evaluation;
- Have a detailed community syringe retrieval in place for non-sterile syringes found in the community;
- Emphasize harm reduction as a Pathway to Care;
- Emphasize increasing stability and reducing risk among harm reduction participants and fostering supportive relationships with harm reduction program personnel;
- Train caring and supportive staff to provide consistent messaging of safe injection practices, overdose prevention, and infectious disease screening;
- Recommend dispensing syringes in person, not via proxy; and
- Have a mechanism to get patients in treatment when they are ready.[55]
Incremental changes: Despite the programmatic and public relations challenges that harm reduction programs have sometimes faced in West Virginia, communities are gradually embracing these programs. New sites are opening, existing programs are experiencing higher client engagement,[56] and the state has allocated State Treatment Response and State Opioid Response federal grant funding to support harm reduction programs in recent years.[57] This community-by-community approach has allowed the state to increase access to treatment for SUD and prevent the spread of infectious diseases.[58] In its work with local communities, West Virginia has also leveraged CDC’s and HRSA’s HIV/AIDS Bureau’s HIV cluster detection and response service in order to identify at-risk communities, assist local health departments as they identify prevention and service system gaps, and allocate resources accordingly to be responsive to new outbreaks.[59]
New York
New York has a long history of innovation in preventing the spread of infectious disease associated with injection drug use. In particular, the state invested early in its Syringe Exchange Program,[60] creating the foundation for a comprehensive harm reduction approach. Through these efforts, only 2 percent of new HIV infections per year are reported among PWID.[61] Gov. Andrew Cuomo’s Ending the Epidemic plan includes achieving zero new HIV infections among PWID and a plan for the first-ever decrease in HIV prevalence in New York by the end of 2020.[62]
HIV Prevalence and HIV Diagnoses Attributed to Injection Drug Use
A lasting result of this early investment is New York’s Harm Reduction Initiative, a program funded by the state’s Department of Health, AIDS Institute.[63] This program funds comprehensive harm reduction programs for individuals living with SUD and the people and communities that support them, including New York’s innovative Drug User Health Hubs.[64]
*New York Opioid Summary, National Institute on Drug Abuse, 2016
Supporting integrated models of care: Drug User Health Hubs are enhanced syringe exchange programs that offer a broad range of services, driven by the particular needs of the population in the surrounding community.[65] Hubs are intended to increase access to physical and behavioral health services, including medication-assisted treatment (MAT) for people with opioid use disorder (OUD).[66] Services are offered at hub sites and through referral.[67] Hubs provide services and support with an emphasis on prevention and responding to opioid overdose.[68] Services can include:
- Medical services: Includes accessible buprenorphine; wound care; HCV testing, diagnosis, and treatment; and rapid assessment of a client’s needs.
- Opioid overdose prevention/aftercare for an overdose: Includes training and provision of naloxone overdose reversal kits; training on safer injection practices and provision of syringes; facilitation of appropriate referrals from Emergency Departments and first responders, etc.
- Law enforcement diversion: Includes the law enforcement diversion of PWID who have committed low-level infractions to Drug User Health Hubs.
- Anti-stigma activities: Features hub employees who engage with local providers to encourage a harm reduction focus in their provision of care to PWID, and with local communities to destigmatize injection drug use and create a welcoming environment for all community members.[69]
The goal of New York’s hubs is to transform the state’s syringe exchange programs into locations that can provide comprehensive, easily accessible medical services to PWID.[70] In many health care settings, patients are required to receive psychosocial counseling in order to be prescribed medications to treat OUD.[71] Recognizing that this can be a substantial disincentive to getting treatment, New York’s Department of Health (NYSDOH) began a buprenorphine-first approach, providing medications for treating OUD as a first step, without initially requiring other services.[72] Individuals can receive buprenorphine only, or opt to concurrently access services that can include counseling and other medical treatments as needed, such as those for soft tissue infections, hepatitis C, HIV, and diabetes.[73] As part of the state’s Strategy to Eliminate Hepatitis C, the NYSDOH Bureau of Hepatitis Health Care funds patient navigator positions in seven different hubs in upstate New York.[74] These individuals provide guidance to people living with hepatitis C as they navigate the health care system, and help link them to care and treatment.[75]
Leveraging Medicaid for prevention: In 2018, New York implemented a Medicaid state plan amendment (SPA) that allows the state’s harm reduction programs to deliver certain Medicaid reimbursable services, including medication management and treatment adherence counseling for MAT, HIV and HCV infections, mental health conditions, and pre-exposure prophylaxis (PrEP) to prevent HIV infection.[76]
A product of a partnership among the NYSDOH AIDS Institute’s Office of Drug User Health, the Office of Health Insurance Programs, and community partners, the SPA came to fruition after extensive negotiation and revision.[77] Initially, it was required to have a physician perform the harm reduction services covered under the SPA, but the state was able to modify staffing requirements, recognizing that many harm reduction programs in the state do not have medical providers on staff.[78] The approved SPA permits licensed clinical social workers, certified peers, and direct service providers with relevant experience to provide Medicaid-reimbursable harm reduction services under the SPA.[79]
The NYSDOH also recently amended the requirements that community-based organizations must satisfy in order to become licensed health care facilities, allowing organizations such as syringe exchange programs, to provide and bill Medicaid for primary care services.[80] Syringe exchange programs have historically been unable to directly deliver primary health care services and have been required to contract out these services in order to deliver them on-site – a model that was not financially sustainable for most.[81] The change permits these organizations to fully integrate Medicaid-reimbursable primary care, including HCV and HIV screening, assessment, and treatment within the harm reduction setting.[82] State officials see the ability to deliver primary care in these nontraditional settings as necessary to achieve the goal of disease elimination.[83]
Considerations for States and Conclusion
While states have taken different approaches to addressing the opioid crisis and its related increase in infectious disease incidence, these three states’ approaches provide some common themes that can be implemented elsewhere:
- Robust data is critical to address the complex co-morbidities associated with SUD. Unlike HIV surveillance, which remains relatively well-funded and robust, hepatitis C surveillance typically does not have consistent funding nor a robust infrastructure across states. However, some states are taking steps to improve their infrastructure and leverage new technology. For example, Louisiana is adapting its HIV surveillance strategy and standards to include hepatitis C surveillance, and in so doing has turned a passive registry into an “active and rigorous system of care,” according to one state public health official. Similarly, New York is in the process of improving its hepatitis C surveillance infrastructure as part of its statewide elimination plan. In West Virginia, the CDC’s HIV cluster detection and response team has been an important resource to help the state accurately track HIV outbreaks and appropriately allocate resources.
- Medicaid plays an important role in prevention and treatment. One Louisiana state official observed, “Our plan to eliminate hepatitis C hinged on the increased insurance coverage that Medicaid expansion has provided our residents.” Medicaid expansion in Louisiana was critical in expanding access to comprehensive HIV prevention and treatment, as newly eligible Medicaid beneficiaries were able to transition away from reliance solely on the Ryan White HIV/AIDS program. Louisiana used Medicaid funding to shift and alleviate costs and was able to provide expanded services to people with HIV. New York, similarly, has been able to leverage Medicaid to create a harm reduction benefit, which has expanded the ability of the state’s syringe exchange sites to engage in prevention activities.
- Solutions must be tailored to local needs. Because the OUD crisis looks very different in different places, policymakers must be responsive to specific drivers and factors that shape a community’s experience. In response to the challenges it experienced in implementing sustainable harm reduction programs in West Virginia, the state developed certification guidelines that it ties to state funding. In so doing, the state ensures that the majority of harm reduction programs in West Virginia assess and engage with their local communities prior to implementation. Similarly, one of the mandates of New York’s Drug User Health Hubs is to work with the communities in which they operate to reduce the stigma associated with substance use, and better involve community members who inject drugs.
Conclusion
The concurrent increase in the incidence of blood-borne infectious diseases is just one consequence of an OUD crisis that has had a far-reaching impact on the nation. By implementing evidence-based, community-tailored prevention and treatment policies, states can prevent new infections, better address co-morbid SUD and infectious diseases, and reduce state costs. Through coordination and targeted resources, states are developing sustainable prevention and treatment policies that can address the complexity of factors at the intersection of SUD and infectious disease.
Notes
[1] “Opioid Overdose,” Centers for Disease Control and Prevention, October 18, 2019, https://www.cdc.gov/drugoverdose/index.html.
[2] “The opioid epidemic and emerging public health policy priorities,” American Medical Association, October 31, 2019, https://www.ama-assn.org/delivering-care/opioids/opioid-epidemic-and-emerging-public-health-policy-priorities.
[3] “Persons Who Inject Drugs (PWID)s,” Centers for Disease Control and Prevention, July 19, 2018, https://www.cdc.gov/pwid/index.html.
[4] “Syringe Services Programs (SSPs),” Centers for Disease Control and Prevention, May 23, 2019, https://www.cdc.gov/ssp/syringe-services-programs-summary.html.
[5] “U.S. Federal Funding for HIV/AIDS: Trends Over Time,” Kaiser Family Foundation, March 2019, https://www.kff.org/hivaids/fact-sheet/u-s-federal-funding-for-hivaids-trends-over-time/.
[6] “Syringe Services Programs (SSPs),” Centers for Disease Control and Prevention, May 23, 2019, https://www.cdc.gov/ssp/syringe-services-programs-summary.html.
[7] “Department of Health and Human Services Implementation Guidance to Support Certain Components of Syringe Services Programs, 2016,” Department of Health and Human Services, 2016, https://www.hiv.gov/sites/default/files/hhs-ssp-guidance.pdf.
[8] “Harm Reduction for HIV Prevention,” Avert, March 2019 https://www.avert.org/professionals/hiv-programming/prevention/harm-reduction.
[9] Louisiana Department of Health Opioid Steering Committee, “Louisiana’s Opioid Response Plan,” Louisiana Department of Public Health, 2019, http://ldh.la.gov/assets/opioid/LaOpioidResponsePlan2019.pdf.
[10] Sam Burgess, “Louisiana’s Hepatitis C Elimination Plan,” Louisiana Department of Health, 2019, https://www.nastad.org/sites/default/files/Uploads/2019/2019-am-burgess.pdf.
[11] Ibid.
[12] “Louisiana Hepatitis C Elimination Plan: 2019-2024,” Louisiana Department of Health, August 2019, https://www.louisianahealthhub.org/wp-content/uploads/2019/08/HepCFreeLA.pdf.
[13] Ibid.
[14] Ibid.
[15] Ibid.
[16] Ted Alcorn, “Hepatitis C Drugs may Serve as Model,” The Wall Street Journal, September 13, 2019, https://www.wsj.com/articles/louisianas-deal-for-hepatitis-c-drugs-may-serve-as-model-11568347621.
[17] Ibid.
[18] Ibid.
[19] Gretchen A. Meier, “Using the Drug Pricing Netflix Model to Help States Tackle the Hep C Crisis,” USC Leonard D. Schaeffer Center for Health Policy and Economics, August 16, 2019, https://healthpolicy.usc.edu/article/using-the-drug-pricing-netflix-model-to-help-states-tackle-the-hep-c-crisis/.
[20] “Solicitation for Offers for Pharmaceutical Manufacturers to Enter Into Contract Negotiations to Implement Hepatitis C Subscription Model,” Louisiana Department of Health, http://ldh.la.gov/assets/oph/SFO/SFOWrittenAnswersManufacturers.pdf.
[21] Gretchen A. Meier, “Using the Drug Pricing Netflix Model to Help States Tackle the Hep C Crisis,” USC Leonard D. Schaeffer Center for Health Policy and Economics, August 16, 2019, https://healthpolicy.usc.edu/article/using-the-drug-pricing-netflix-model-to-help-states-tackle-the-hep-c-crisis/.
[22] Interview with Louisiana.
[23] The Louisiana Public Health Information Exchange was originally funded by HRSA.
[24] Interview with Louisiana.
[25] Ibid.
[26] Ibid.
[27] Ibid.
[28] Ibid.
[29] “Louisiana Hepatitis C Elimination Plan: 2019-2024,” Louisiana Department of Health, August 2019, https://www.louisianahealthhub.org/wp-content/uploads/2019/08/HepCFreeLA.pdf.
[30] Interview with Louisiana.
[31] Ibid.
[32] Ibid.
[33] Ibid.
[34] Louisiana Health Access Program, 2018, https://www.lahap.org/dental/.
[35] Interview with Louisiana.
[36] Ibid.
[37] Ibid.
[38] Catherine Slemp, “Health Advisory # 162,” West Virginia Department of Health and Human Services, October 2019, https://oeps.wv.gov/healthalerts/documents/wv/WVHAN_162.pdf.
[39] “West Virginia Opioid Summary,” National Institute on Drug Abuse, March 2019 https://www.drugabuse.gov/opioid-summaries-by-state/west-virginia-opioid-summary.
[40] Kyle Swenson, “Unraveling an HIV cluster,” The Washington Post, November 3, 2019, https://www.washingtonpost.com/national/unraveling-an-hiv-cluster/2019/11/03/66cf4526-f5af-11e9-8cf0-4cc99f74d127_story.html.
[41] “Harm Reduction Program (HRP) Guidelines and Certification Procedures,” West Virginia Bureau for Public Health, 2018, https://oeps.wv.gov/harm_reduction/Documents/hcp/HRP_Guidelines_2018.pdf.
[42] “West Virginia Harm Reduction Programs At-A-Glance,” West Virginia Office of Epidemiology and Prevention Services, 2018, https://oeps.wv.gov/harm_reduction/documents/about/wv_hrp.pdf.
[43] Sean T. Allen et al., “Understanding the public health consequences of suspending a rural syringe services program: a qualitative study of the experiences of people who inject drugs,” Harm Reduction Journal, May 21, 2019, https://harmreductionjournal.biomedcentral.com/articles/10.1186/s12954-019-0305-7.
[44] Kara Leigh Lofton, “Diving Deep into Harm Reduction Part 1: Why W.Va’s Largest Needle Exchange Closed,” West Virginia Public Broadcasting, November 26, 2018, https://www.wvpublic.org/post/diving-deep-harm-reduction-part-1-why-wva-s-largest-needle-exchange-closed#stream/0.
[45] Ibid.
[46] Ibid.
[47] Interview with West Virginia.
[48] Ibid.
[49] HHS resources for Syringe Services Programs may be accessed here: https://www.hiv.gov/federal-response/policies-issues/syringe-services-programs.
[50] West Virginia Harm Reduction Programs At-A-Glance,” West Virginia Office of Epidemiology and Prevention Services, 2018, https://oeps.wv.gov/harm_reduction/documents/about/wv_hrp.pdf.
[51] “Harm Reduction Program (HRP) Guidelines and Certification Procedures,” West Virginia Bureau for Public Health, February 1, 2018, https://dhhr.wv.gov/oeps/harm-reduction/Documents/HRP_Guidelines_2018.pdf.
[52] Ibid.
[53] Ibid.
[54] Ibid.
[55] Ibid.
[56] Bureau for Public Health, “White Paper: The Need for Harm Reduction Programs in West Virginia,” West Virginia Department of Health and Human Resources, November 6, 2017, https://oeps.wv.gov/harm_reduction/documents/training/hrp_white_paper.pdf.
[57] “Announcement of Funding Availability – Harm Reduction,” West Virginia Department of Health and Human Resources, Bureau for Public Health, May 17, 2019, https://dhhr.wv.gov/bhhf/AFA/Documents/AFA%20FY%2019/Harm%20Reduction%20AFA%20FINAL.pdf.
[58] Bureau for Public Health, “White Paper: The Need for Harm Reduction Programs in West Virginia,” West Virginia Department of Health and Human Resources, November 6, 2017, https://oeps.wv.gov/harm_reduction/documents/training/hrp_white_paper.pdf.
[59] Interview with West Virginia.
[60] “Policies and Procedures: Syringe Exchange Programs,” New York State Department of Health Aids Institute, September 2016, https://www.health.ny.gov/diseases/aids/consumers/prevention/needles_syringes/syringe_exchange/docs/policies_and_procedures.pdf.
[61] Interview with New York.
[62] “Ending the AIDS Epidemic in New York State,” New York State Department of Health, January 2020, https://www.health.ny.gov/diseases/aids/ending_the_epidemic/.
[63] “Drug User Health,” New York State Department of Health, August 2017, https://www.health.ny.gov/diseases/aids/general/about/substance_user_health.htm.
[64] Ibid.
[65] Ibid.
[66] Ibid.
[67] Ibid.
[68] “Drug User Health – Drug User Health Hubs,” New York State Department of Health, October 2019, https://www.health.ny.gov/diseases/aids/consumers/prevention/.
[69] “Drug User Health,” New York State Department of Health, August 2017, https://www.health.ny.gov/diseases/aids/general/about/substance_user_health.htm.
[70] Interview with New York.
[71] Ibid.
[72] Ibid.
[73] Ibid.
[74] Interview with New York.
[75] “New York State Hepatitis C Elimination Task Force,” New York State Department of Health, April 2019, https://www.health.ny.gov/diseases/communicable/hepatitis/hepatitis_c/elimination.htm.
[76] “New York State Plan Amendment,” Centers for Medicare and Medicaid Services, August 10, 2017, https://www.health.ny.gov/regulations/state_plans/status/non-inst/approved/docs/app_2017-08-10_spa_13-19.pdf.
[77] Interview with New York.
[78] Ibid.
[79] “Harm Reduction Services,” New York State Department of Health, May 2018, https://www.health.ny.gov/health_care/medicaid/redesign/2018/docs/harm_reduction.pdf.
[80] Interview with New York.
[81] Ibid.
[82] Ibid.
[83] Ibid.
Acknowledgements: The National Academy for State Health Policy (NASHP) would like to thank Louisiana, New York, and West Virginia state officials who generously shared their time and insight during the preparation of this report. The authors also thank Trish Riley and Kitty Purington of NASHP, as well as Carolyn Robbins and her colleagues at the Health Resources and Services Administration for their guidance and helpful feedback.
This project was supported by the Health Resources and Services Administration (HRSA) of the US Department of Health and Human Services (HHS) under grant number UD3OA22891, National Organizations of State and Local Officials. The information or content and conclusions are those of the authors and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS, or the US government.
#NASHPCONF18: As the HIV Population Ages, States Redesign their Long-Term Services Programs
/in Policy New York, South Carolina Blogs Behavioral/Mental Health and SUD, Chronic and Complex Populations, Cost, Payment, and Delivery Reform, HIV/AIDS, Long-Term Care, Medicaid Managed Care, Palliative Care, Primary Care/Patient-Centered/Health Home /by Lyndsay Sanborn and Rachel DonlonPeople living with HIV (PLWH) are living longer due to advances in antiretroviral therapies and disease management. In 2016, 47 percent of PLWH in the United States were over age 50. This population often needs long-term services and supports at an earlier age due to increased risk of dementia, chronic illness, and the social isolation still associated with HIV infection. This aging population’s unique health care service and support needs are ushering in a new wave of state initiatives that work both within and outside traditional systems.
At the National Academy of State Health Policy’s annual conference earlier this year, state leaders met during a daylong preconference, Covering the Waterfront: Innovative State HIV Policy Approaches, from Prevention to Aging in Place, to share the strategies and challenges they face as they work to support PLWH across their lifespans.
New York and South Carolina have longstanding Medicaid that provide home- and community-based services (HCBS) to an aging PLWH population. Policymakers from those states described how these programs address the needs of their older :


While PLWH are living longer and often able to age in place in their communities, many will eventually need care from long-term care facilities. Officials expressed concern that these facilities may be ill-equipped to handle this population — a 2015 scan of state long-term care facility regulations found that very few states require these facilities to train their staff in how to care for PLWH. State policymakers discussed the need to enhance provider and staff training and address the persistent stigma associated with HIV infection often found among long-term care facility staff as key priorities for future work.
For more information about how states are working to improve the lives of PLWH, including older adults, explore NASHP’s Toolkit: State Strategies to Improve Health Outcomes for People Living with HIV.
Additional resources from the Health Resources and Services Administration’s HIV/AIDS Bureau:
HRSA Care Action: The Graying of HIV
Aging with HIV: Care Challenges
Engaging and Retaining Older Adults in HIV Care
States Share their PrEP Prevention Initiatives to Reduce New HIV Infections
/in Policy Connecticut, Maryland, Michigan Reports Behavioral/Mental Health and SUD, Chronic and Complex Populations, Chronic Disease Prevention and Management, HIV/AIDS, Population Health /by Erin Kim and Lyndsay Sanborn
Download: How Can States Stop HIV Transmission? Increase Access to Pre-Exposure Prophylaxis (PrEP)
Three-Part Series: Improving Care for People Living with HIV: Opportunities for State Medicaid-Ryan White HIV/AIDS Program Collaboration
/in Policy Illinois, Louisiana, New Jersey, New York, Rhode Island, Wisconsin Reports Administrative Actions, Behavioral/Mental Health and SUD, Chronic and Complex Populations, Chronic Disease Prevention and Management, Cost, Payment, and Delivery Reform, Health Coverage and Access, Health Equity, Health System Costs, HIV/AIDS, Medicaid Expansion, Medicaid Managed Care, Medicaid Managed Care, Physical and Behavioral Health Integration, Population Health, Prescription Drug Pricing, Quality and Measurement, State Rx Legislative Action /by Lyndsay SanbornStates play critical roles in ensuring that people living with HIV (PLWH) have access to quality care through their Medicaid and Ryan White HIV/AIDS programs. PLWH can be among the most medically complex individuals covered by state health programs, and their care can cost five-times more than the average Medicaid beneficiary. Given limited resources, state policymakers are working to develop policies and strategies to ensure that care to PLWH is accessible, well-coordinated, and effective.
This three-part series explores policy levers and strategies that states are utilizing to focus limited resources and provide comprehensive and accessible care to PLWH.
- State Strategies to Improve Collaboration Between Medicaid and AIDS Drug Assistance Programs: This report explores how Illinois, Louisiana, New Jersey, New York, Oklahoma, Rhode Island, Washington, DC, and Wisconsin are using policy levers to more effectively deploy limited resources and provide better care to PLWH.
- States Strengthen Medicaid-Ryan White Collaboration to Improve Care Coordination for People Living with HIV: This report explores how Medicaid and Ryan White HIV/AIDS Programs in California, New York, Washington, and Wisconsin have partnered to improve care coordination services for people living with HIV.
- Maintaining Access: State Strategies to Coordinate Eligibility between Medicaid and Ryan White Programs: This report examines how Colorado, Illinois, Maryland, Phoenix (AZ), Texas, and Vermont have coordinated eligibility between Medicaid and Ryan White HIV/AIDS Programs in order to help ensure consistent access to care for people living with HIV.
Preconference: Covering the Waterfront: Innovative State HIV Policy Approaches, from Prevention to Aging in Place
/in Policy Annual Conference /by NASHP WritersWednesday, August 15th
8:00am – 4:00 pm
Breakfast and lunch are served during preconference sessions.
Download the full agenda for this preconference.
Download the E-Book for this preconference.
Join leading state health policymakers and explore innovative policy solutions to improve health outcomes for Medicaid beneficiaries at risk for and living with HIV across their lifespans. This day-long preconference showcases states that are focusing on innovative:
- Financing and reimbursement models that support access and adherence to pre-exposure prophylaxis;
- Complex needs of HIV-positive Medicaid beneficiaries, who are also seeking treatment for substance use disorder;
- Cross-agency data sharing to address gaps in care; and
- Medicaid long-term services and supports programs that meet the needs of aging HIV-positive beneficiaries.
Speakers:
Jacquelyn Clymore, HIV/STD/Hepatitis Director, NC DHHS
Jacquelyn Clymore has served as the State’s HIV/STD/Viral Hepatitis Director in the Communicable Disease Branch, North Carolina Division of Public Health since 2009. She oversees the HIV Care Program, the HIV/STD Prevention Program, the North Carolina HIV Medication Assistance Program (HMAP, formerly ADAP), the HIV Health Equity Program and since 2015, the Viral Hepatitis Program. She represents North Carolina as a member of the National Association of State and Territorial AIDS Directors (NASTAD) and currently serves as Chair of the Board of Directors. She has played a key role in securing awards for the state which have helped build infrastructure and strengthen treatment and linkage to care for clients living with HIV disease. The HIV/STD Prevention and Care Unit is responsible for assuring that CDC funds reach health departments and community organizations across the state for HIV and STD testing, for the Ryan White and HOPWA funds that provide HIV care and housing to uninsured and under-insured HIV positive people, and working to link all clients to care with the critical goal of achieving HIV viral suppression.
Daniel Cohen, Senior Policy Manager, MassHealth

Daniel Cohen is a Senior Policy Manager at MassHealth where his primary focus is developing and implementing policy initiatives related to the healthcare delivery system, including One Care, Massachusetts’ capitated Financial Alignment Model and Demonstration to Integrate Care for Dual Eligible Beneficiaries and MassHealth’s new 1115 Demonstration, with a particular focus on the intersection between Medicaid and public health. Prior to joining MassHealth in 2014, Daniel managed community and hospital-based programs funded by the Massachusetts Department of Public Health to provide HIV testing and care management through the Ryan White CARE Act. Daniel earned a MBA in Healthcare Administration from the Isenberg School of Management at the University of Massachusetts, Amherst.
Amy Cooper, Women's Services Coordinator, Colorado Department of Human Services -Office of Behavioral Health

Amy Cooper, a Minnesota native, graduated with her Master’s in Clinical Psychology with a focus in Addiction Studies from Argosy University. She currently works for the Colorado Department of Human Services in the Office of Behavioral Health as the Women’s Services Coordinator. In this role she manages an innovative program for pregnant and parenting women called Special Connections, engages with stakeholders around women’s specific issues including Substance Exposed Newborns, and offers program support to community provides offering gender responsive services to women. Previously, Amy worked in residential and outpatient levels of care focusing on women’s treatment needs and offender populations. She also worked for local government on a pilot program for pregnant women to engage in home based substance use and case management services. Amy took interest in working with new clinicians on how to assess and triage clients in a trauma informed manner to help gain a deeper insight into the services needed to support the individuals. Since moving to Colorado Amy has enjoyed working for the State, traveling with her Great Dane, and hiking in the Rockies.
Pete Liggett, Deputy Director, SC Dept of Health and Human Services
Pete Liggett, Ph.D., licensed psychologist, serves as the Deputy Director of Long Term Care and Behavioral Health for the South Carolina Department of Health and Human Services. His focus is guiding long term care and behavioral health policies as SCDHHS transforms these critical services and explores ways to better integrate long term care and behavioral health with primary care services. He joined SCDHHS in August 2012 as Director of Behavioral Health.
This preconference is supported through a cooperative agreement with the Health Resources and Services Administration (HRSA)
Webinar: Increasing Rates of Virologic Suppression: Promising Practices from HIV Health Improvement Affinity Group States
/in Policy Webinars Chronic and Complex Populations, HIV/AIDS, Medicaid Managed Care /by NASHP StaffWednesday, Dec. 6, 2017 | 2:30 to 4 pm EST
Increasing rates of virologic suppression among people living with HIV is critically important to improving their quality of life and decreasing the risk of further HIV transmission. For the last 12 months, the HIV Health Improvement Affinity Group has worked with state health departments and Medicaid agencies from 19 states to develop and implement performance improvement projects aimed at improving rates of sustained virologic suppression among Medicaid beneficiaries living with HIV. This webinar featured leaders from the Office of HIV/AIDS and Infectious Disease Policy in the US Department of Health & Human Services, the Centers for Medicare & Medicaid Services, the Health Resources and Services Administration, and the Centers for Disease Control and Prevention. It also featured Affinity Group states, Alaska and North Carolina, that shared lessons learned and best practices from their performance improvement projects.
The Affinity Group is a joint initiative among the following Department of Health and Human Services agencies: Centers for Medicare & Medicaid Services, Centers for Disease Control and Prevention, and Health Resources and Services Administration, in collaboration with the Office of HIV/AIDS and Infectious Disease Policy, and in partnership with the National Academy for State Health Policy.
States Share Data to Improve the Health of People Living with HIV
/in Policy Alaska, Louisiana, Maryland Blogs Behavioral/Mental Health and SUD, Care Coordination, Chronic and Complex Populations, Cost, Payment, and Delivery Reform, Health Coverage and Access, Health IT/Data, Health System Costs, HIV/AIDS, Long-Term Care, Medicaid Managed Care, Physical and Behavioral Health Integration, Quality and Measurement /by Natalie Williams and Rachel Donlon| Virologic Suppression occurs when the amount of HIV in the blood is lowered to below 200 copies per milliliter or undetectable levels.PLWH are more likely to achieve and maintain virologic suppression when they have access to high-quality, coordinated and comprehensive care, antiretroviral therapy, and support services. A substantial body of research shows that virally-suppressed people have better health outcomes and are at significantly reduced risk of sexually transmitting HIV to others. Source: Centers for Disease Control and Prevention. “HIV Treatment as Prevention.” Accessed November 13, 2017. https://www.cdc.gov/hiv/risk/art/index.html. |
Research shows that people living with HIV (PLWH) who achieve and maintain virologic suppression at undetectable levels have better health outcomes and reduced risk of transmitting HIV to others. As a result, many states have made increasing rates of virologic suppression in Medicaid and Children’s Health Insurance Program (CHIP) beneficiaries living with HIV a high priority. States are increasingly using data analytics to better understand PLWA’s health care engagement and outcomes in order to improve state policies and programs.
In 2016, Medicaid and health departments from 19 states with diverse geographic regions and varying HIV rates joined the HIV Health Improvement Affinity Group. The states represent more than 50 percent of people living with HIV in the United States as of 2014.
Each affinity group state developed a quality improvement project and received technical assistance to strengthen state strategies that increase virologic suppression for Medicaid and CHIP beneficiaries living with HIV. Overwhelmingly, these states identified the need to understand this population’s service utilization and health outcomes in order to inform policy and program improvements. To do this, states can share and compare data sets from HIV prevention, treatment, and surveillance programs and Medicaid. While data sharing and analysis can be complex — due to federal and state laws and the need for a strong information technology (IT) infrastructure — states in the affinity group are leading the way.
| HIV Health Improvement Affinity Group The HIV Health Improvement Affinity Group (HHIAG) provided support to 19 state Medicaid and public health department teams (highlighted in blue) working to increase rates of sustained virologic suppression among Medicaid and Children’s Health Insurance Program (CHIP) beneficiaries living with HIV.The HHIAG was a joint initiative of the Centers for Medicare & Medicaid Services, the Centers for Disease Control and Prevention, and the Health Resources and Services Administration, in collaboration with the Health and Human Services’ Office of HIV/AIDS and Infectious Disease Policy, and in partnership with NASHP. ![]() |



More promising strategies, state examples, and technical assistance resources describing how states can improve rates of viral load suppression will soon be published in a NASHP toolkit and explored in a national webinar. Visit NASHP.org and read its weekly e-newsletter for information about the release of the toolkit in mid-December.
To register for the webinar on Dec. 6, 2017, click here.
Better Together: How Cross-Agency Data Sharing Can Improve the Care Continuum for People Living with HIV/AIDS
/in Policy Georgia Blogs Chronic and Complex Populations, Cost, Payment, and Delivery Reform, Health Coverage and Access, Health IT/Data, Health System Costs, HIV/AIDS, Medicaid Managed Care, Quality and Measurement /by Erin Kim and Lyndsay SanbornSharing health data about people living with HIV/AIDS (PLWHA) across state agencies can be challenging, but evidence shows working through the related legal and technical barriers can be worth it. Successfully sharing data allows states to assess how well clinical and supportive care services are addressing the needs of their population.
| Virologic Suppression: When antiretroviral therapy (ART) medication is used to reduce the amount of HIV in the blood and bodily fluids to undetectable levels, achieving what is known as virologic suppression. Achieving and maintaining virologic suppression is important to PLWH because it helps them stay healthy and can prevent the transmission of the disease to others. |
It can also help states improve systems of care based on population characteristics and utilization data gleaned from multiple data systems. The state of Georgia has started to put these practices into effect, leveraging an existing data use agreement (DUA) to gather data across agencies, and then using that data to target key improvements to improve rates of virologic suppression in HIV-infected, Medicaid beneficiaries.
Importance of Data Sharing for HIV Viral Suppression
Retention in care combined with antiretroviral therapy can help PLWHA achieve virologic suppression, improving health outcomes and reducing the risk of HIV transmission to others. Both state Medicaid departments and state public health agencies, which handle programs relating to HIV surveillance, prevention, care, and treatment collect data that can help them determine whether or not Medicaid-eligible PLWHA are connected to care and treatment, and eventually achieve virologic suppression. However, helpful data is usually siloed. HIV surveillance/prevention data (such as rates of virologic suppression) is housed within public health agencies, whereas individualized Medicaid claims data is housed within the state Medicaid agency.
Georgia’s HIV Health Improvement Affinity Group Project
Over the past 12 months, NASHP has worked with the Health Resources and Service Administration (HRSA), the Centers for Medicare & Medicaid Services (CMS), and the Centers for Disease Control and Prevention (CDC) on the HIV Health Improvement Affinity Group. This voluntary initiative provides 19 states with opportunities for peer-to-peer learning and technical assistance to help them improve collaboration across state health department HIV and Medicaid programs. The ultimate goal of the work is to increase rates of virologic suppression among PLWHA. Most of the participating states have focused their work on enhancing data-sharing capacity and developing ways to use shared data to improve access to and retention in care.
Georgia joined the HIV Health Improvement Affinity Group with the goal of identifying the extent that HIV-positive Medicaid beneficiaries were achieving virologic suppression. To improve their analyses, Georgia’s Medicaid and public health departments knew they needed to be able to share data. Since the exchange would include Medicaid beneficiaries’ personally identifiable data (PID), the state agencies were required to use a data use agreement (DUA). DUAs are legally binding agreements, for instance between a state Medicaid department and an external entity, that ensure the security and safety of personally identifiable data.
HIV Care Continuum Stages:
|
Georgia was able to leverage a DUA that was already in place for the Department of Community Health, which housed both the Medicaid and public health departments. The original DUA included a section allowing Georgia’s Medicaid program to share person-level data about patients with HIV-related claims with the public health department in order to improve surveillance efforts. As part of the HIV Affinity project, Georgia used the data to generate an HIV care continuum – a model that shows the proportion of PLWHA who are engaged at each stage of HIV treatment, from diagnosis to virologic suppression.
In its continuum analysis, Georgia was able to match 83 percent of Medicaid beneficiaries with HIV-related claims to entries in the Enhanced HIV/AIDS Reporting System (eHARS) database. Based on the matching beneficiaries, the state generated a continuum showing the proportion of those retained in care (beneficiaries with at least two visits within 90 days) and those who were virologically suppressed. In their initial results, officials found they had better rates of retention than they expected, with almost all matched beneficiaries in care. Policy makers in Georgia predict they will improve the accuracy of their analysis and outreach efforts in the future by incorporating data for all Medicaid beneficiaries, including those without HIV claims who are not yet engaged in care.
| Enhanced HIV/AIDS Reporting System (eHARS) is a database used by states to collect, manage and report HIV/AIDS cases surveillance. |
Georgia continues to refine its analyses of the data covered in their interagency DUA to support state efforts for outreach and retention in care. Their experience demonstrates the value of tackling the sometimes complex process of exchanging data between state agencies. Pulling together data from multiple systems — as Georgia did to construct its HIV care continuum — can generate new insights and understanding among policymakers, programs, and practitioners.
More Resources for States
Best practices and promising solutions for states wanting to expand their data-sharing capabilities will also be a focus of an upcoming toolkit and national webinar that will support state inter- and intra-agency collaboration, in order to improve quality of care for — and ultimately improve rates of virologic suppression — among Medicaid and CHIP beneficiaries living with HIV/AIDS. Stay tuned to oldsite.nashp.org and our e-newsletter for more resources!
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For individuals living with complex, often chronic conditions, and their families, palliative care can provide relief from symptoms, improve satisfaction and outcomes, and help address critical mental and spiritual needs during difficult times. Now more than ever, there is growing recognition of the importance of palliative care services for individuals with serious illness, such as advance care planning, pain and symptom management, care coordination, and team-based, multi-disciplinary support. These services can help patients and families cope with the symptoms and stressors of disease, better anticipate and avoid crises, and reduce unnecessary and/or unwanted care. While this model is grounded in evidence that demonstrates improved quality of life, better outcomes, and reduced cost for patients, only a fraction of individuals who could benefit from palliative care receive it. 























































































































































